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ABS-CBN Corporation, a corporation duly organized and existing under Philippine laws, with business address at Sgt. Esguerra Avenue corner Mother Street, Quezon City 1103, Philippines, (including its affiliates and subsidiaries, "ABS-CBN"), allows you access to kapamilya-accounts.abs-cbn.com, as well as to all other websites and digital properties of ABS-CBN (including its subsidiaries and its affiliates) (hereinafter collectively referred to as the " Website"), conditioned on your unqualified agreement to all the Terms and Conditions of Use provided herein, including its Privacy Policy stated herein below, and any rules of conduct as ABS-CBN may hereinafter implement for the Website (the Terms and Conditions of Use, including the Privacy Policy, shall hereinafter be collectively referred to as these “Terms”). These Terms shall apply to all other websites and all other digital properties of ABS-CBN (including its subsidiaries and its affiliates), that ABS-CBN allows you to access through your registration to the Website. Your use of the Website constitutes your agreement to all such Terms, as well as the policies expressed in our Privacy Policy. Transmitting and receiving real-time updates to and from the Website requires an online connection between your internet-ready device (the “Device”) and the Internet. The Internet connection is under your responsibility and at your expense. The expenses of such connection are as prescribed by the agreement between you and your internet service provider, and according to its applicable terms of payment. ABS-CBN does not provide Internet access, and you are responsible for all fees associated with your Internet connection. 
 

MEMBERSHIP IN THE KAPAMILYA THANK YOU (KTY) PROGRAM

By creating a Kapamilya Account, you become an automatic member of the Kapamilya Thank You (KTY) Program, the customer loyalty program of ABS-CBN. As a member of KTY, you will earn Kapamilya Thank You Points that can be exchanged for products and services of ABS-CBN and/or Redemption Partners. You may also redeem exclusive gifts, rewards and privileges from ABS-CBN, such as free products or services or free tickets to shows.

For the Terms and Conditions of KTY, you may click this link: thankyou.abs-cbn.com.
To deactivate your KTY membership, visit thankyou.abs-cbn.com > go to “My Loyalty Profile” and click “Deactivate my loyalty account”.

 

MODIFICATION OF THE TERMS OF USE 

ABS-CBN may amend the Terms at any time in its sole discretion. ABS-CBN shall notify you of any amendment to the Terms, and you understand and agree that your express consent to the amended Terms is a precondition to your access of, or to your activity within, the Website. ABS-CBN shall likewise post the amended Terms in the Website. Your use of the Website after the effective date of any amendments to these Terms likewise constitutes your agreement to comply and be bound by such amendments, including but not limited to the charges associated with the use of the Website, if any. You agree to check the Terms periodically so you will be familiar with their content as amended or modified from time to time. 

If you do not indicate your express consent to the Terms as amended, ABS-CBN has the right to restrict your access, or any activity within the Website. If you have any questions regarding these Terms, please contact us through our email: web_feedback@abs-cbn.com. 

LINKS TO THIRD PARTY SITES 

Other than the web pages or websites operated by ABS-CBN which may be linked to the Website, the Website may contain links to other websites operated by third parties (collectively, the "Linked Sites"). The Linked Sites are not under the control of ABS-CBN and ABS-CBN is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. ABS-CBN is not responsible for webcasting or any other form of transmission received from any Linked Site. ABS-CBN is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by ABS-CBN of the site or any association with its operators. 

ABS-CBN encourages you to review the terms of use and privacy statements or policies of the Linked Sites you choose to link to from the Website so that you can understand how these Linked Sites collect, use and share your personal information and other data. ABS-CBN is not responsible for the terms of use, privacy statements or policies or other content on these Linked Sites. 

ACCOUNT 

In order to access the Website, you will be required to create, register and maintain an account (the “Account”). By registration, you may be required to submit your personal information. To login to the Website, you must use your Account by providing the username and password that you have selected. 

ABS-CBN may also establish and require from time to time additional or different means of identification and authentication for logging in and accessing the Website or for accessing certain features or designated sections of the Website. Your log-in details are under your responsibility. You are fully accountable for any use or misuse of your Account and personal details as a result of conveying your details to someone else. You must maintain your log-in details in absolute confidentiality and avoid disclosing them to others. Make sure that you change your password frequently and at least once every six (6) months. 

The Account you provide during registration will be used to identify you when you use the Website, or other websites or digital properties owned by ABS-CBN. You may not use the Account of another person, or a name which violates any third party's trademark right, copyright, or other proprietary right, or which ABS-CBN deems in its discretion to be vulgar or otherwise offensive. You have sole liability for all activities conducted through your Account. 

You must provide full, accurate and truthful information. Providing wrongful or erroneous information might prevent you from using the Website and might impede ABS-CBN's ability to contact you. 

The information you provide during registration will be kept by ABS-CBN and will not be used in any manner inconsistent with the Terms herein. However, your Account name may be disclosed and visible to other users of the Website when you submit an update or when you use the chat feature of the Website, should there be any. 

You also acknowledge and agree to the following rights of ABS-CBN, exercisable at its absolute discretion: 

1. Former Members. Members whose Accounts have been terminated by ABS-CBN may not access the Website in any manner or for any reason, including through any other Account, without the express written permission of ABS-CBN.
2. Related Accounts. If ABS-CBN terminates an Account, ABS-CBN reserves the right to terminate any other accounts that share the same member name, phone number, email address, postal address, Internet Protocol address, or credit card number with the terminated account.
3. Right to Ban or Forfeit Accounts. ABS-CBN reserves the right to ban or forfeit an Account at its sole discretion.
4. Disclosure. ABS-CBN reserves the right at all times to disclose the identity of Account holders or other information related thereto as may be necessary to comply with any law, regulation, or government request.
5. Transfers. Except to the extent necessary to effectuate the specific uses for which you have contracted with ABS-CBN, you shall not assign, rent, lease, sell, sublicense, or otherwise transfer your Account to another party without prior written consent of ABS-CBN. Any party authorized by ABS-CBN to receive the Account must agree to be bound by the terms and conditions of these Terms.

You acknowledge that, pursuant to Republic Act No. 10175, or the Cybercrime Prevention Act of 2015, law enforcement authorities, with due cause, shall be authorized to collect or record by technical or electronic means traffic data in real-time associated with specified communications transmitted by means of a computer system. 
Traffic data refer only to the communication’s origin, destination, route, time, date, size, duration, or type of underlying service, but not content nor identities. 

The integrity of traffic data and subscriber information relating to communication services provided by a service provider shall be preserved for a minimum period of six (6) months from the date of the transaction. Content data shall be similarly preserved for six (6) months from the date of receipt of the order from law enforcement authorities requiring its preservation. 

By creating an Account and/or using the Website, you accept and agree to abide by these Terms . You likewise agree to receive push messages, newsletters, text blasts, announcements, and other alerts (“Alerts”) from ABS-CBN via cellphone, telephone, e-mail, and/or post. 

Should you decide that you are no longer interested to receive Alerts via cellphone, telephone, e-mail and/or post, you have the option be taken off ABS-CBN’ mailing list. This option may be availed of by going to the Accounts Management Page of the Website and ticking the Account Cancellation button. If you choose to avail of this option, you will no longer receive any Alert from ABS-CBN. 

If you do not wish to be permanently removed from ABS-CBN’s mailing list but are interested to receive Alerts or any other correspondence from ABS-CBN at a future time, kindly go to the Accounts Management Page and tick the button allowing ABS-CBN to contact you at a future time for Alerts and other correspondence. 

CONTENT USAGE 

You acknowledge that : (i) by using the Website, you will have access to, among others, software, graphics, news, publications, articles, photographs, sound effects, music, animation-style video and text (collectively, the “Content”); (ii) the Content may be provided under license by independent content providers, including content contributions from members of said independent content providers (all such independent content providers shall collectively be referred as the “Content Providers”); and (iii) that ABS-CBN and the Content Providers have rights in their respective Content under copyright and other applicable laws, and that you accept full responsibility and liability for your use of any Content in violation of any such rights. You agree that you will not use any Content other than in connection with the use of the Website and for its intended purpose only. You agree that ABS-CBN has the right, but not the obligation, to remove any Content at any time for any reason including those it deems to be harmful, offensive, or otherwise in violation of these Terms. You acknowledge that you do not have the right to copy, create, publish, distribute, create derivative works from or use any Content except as expressly permitted under these Terms or by ABS-CBN. 

As a condition of your use of the Website, you warrant to ABS-CBN that you will not use the Website, the Content, or any of its components, for any purpose that is unlawful or prohibited by these Terms, conditions, and notices. You may not use the Website or the Content in any manner which could damage, disable, overburden, or impair the Website or interfere with any other party's use and enjoyment of the Website or the Content. You may not sell or auction any accounts, characters, items or copyrighted material in or from the Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Website. 

USE RESTRICTIONS 

There are certain conducts which are strictly prohibited on the Website and the Content. Please read the following restrictions carefully. Your failure to comply with the provisions set forth below may result herein (at ABS-CBN's sole discretion) in the termination of your access to the Website and the Content and may also expose you to civil and/or criminal liability. 

You shall not, whether by yourself or anyone on your behalf: (i) copy, modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the Content or the Website, in any way or publicly display, perform, or distribute them; (ii) make any use of the Content on any other website or networked computer environment for any purpose, or replicate or copy the Content without ABS-CBN’s prior written consent; (iii) create a browser or border environment around the Content (no frames or inline linking); (iv) interfere with or violate any third party or other user's right to privacy or other rights, including copyrights and any other intellectual property rights of others, or harvest or collect personally identifiable information about visitors or users of the Website and/or the Content without their express consent, including using any robot, spider, site search or retrieval application, or other manual or automatic device or process to retrieve, index, or data-mine; (v) defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights of others, including others' copyrights, and other intellectual property rights; (vi) transmit or otherwise make available in connection with the Website and/or the Content any virus, worm, Trojan Horse, time bomb, web bug, spyware, or any other computer code, file, or program that may or is intended to damage or hijack the operation of any hardware, software, or telecommunications equipment, or any other actually or potentially harmful, disruptive, or invasive code or component; (vii) interfere with or disrupt the operation of the Website and/or the Content, or the servers or networks that host the Website and/or the Content or make the Website and/or Content available, or disobey any requirements, procedures, policies, or regulations of such servers or networks; (viii) sell, license, or exploit for any commercial purposes any use of or access to the Content and/or the Website; (ix) frame or mirror any part of the Website and/or the Content without ABS-CBN’s prior express written authorization; (x) create a database by systematically downloading and storing all or any of the Content from the Website; (xi) forward any data generated from the Website and/or the Content without the prior written consent of ABS-CBN; (xii) transfer or assign your accounts' password, even temporarily, to a third party; (xiii) use the Website and/or the Content for any illegal, immoral or unauthorized purpose; (xiv) use the Content, the Website, and/or for non-personal or commercial purposes without ABS-CBN’s express prior written consent; or (xv) infringe or violate any of these Terms. 

You shall not commit any of the Cybercrime Offenses in the Cybercrime Prevention Act of 2012, including, but not limited to, illegal access, illegal interception, data interference, system interference, misuse of devices, cyber-squatting, computer-related forgery, computer-related fraud, computer-related identity theft, cyber-sex, child pornography, unsolicited commercial communications, libel, etc. You understand that a prosecution under the Cybercrime Prevention Act of 2012 shall be without prejudice to any liability for violation of any provision of the Revised Penal Code, as amended, or special laws. 

USE OF COMMUNICATION SERVICES 

The Website may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:

 

1. Upload, post, e-mail or otherwise transmit Content that infringes any third party rights, law, regulation or these Terms of Use;

2. Impersonate any person or entity, including, but not limited to, any employee, officer or representative of ABS-CBN, its parent company, affiliates and subsidiaries, or falsely state or otherwise misrepresent your affiliation with any person or entity;

3. Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.

4. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.

5. Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy and publicity) unless you own or control the rights thereto or have received all necessary consents.

6. Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage ABS-CBN’s network, or the operation of another's computer.

7. Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.

8. Conduct or forward surveys, contests, pyramid schemes or chain letters.

9. Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.

10. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.

11. Restrict or inhibit any other user from using and enjoying the Communication Services.

12. Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.

13. Harvest or otherwise collect information about others, including e-mail addresses, without their consent.

14. Violate any applicable laws or regulations.

ABS-CBN has no obligation to monitor the Communication Services. However, ABS-CBN reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. ABS-CBN reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever. 

ABS-CBN does not control or endorse the content, messages or information found in any Communication Service and, therefore, ABS-CBN specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized ABS-CBN spokespersons, and their views do not necessarily reflect those of ABS-CBN, its parent company, subsidiaries, affiliates, their respective directors, officers and employees. 

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials. 

PARENTAL GUIDANCE 

While ABS-CBN may choose to monitor and take action upon inappropriate Content, chat or links to the Website, it is possible that at any time there may be language or other material accessible on or through the Website that may be inappropriate for children or offensive to some users of any age, nationality or culture. ABS-CBN cannot ensure that other users will not provide Content or access to Content that parents or guardians may find inappropriate or that any user may find objectionable. ABS-CBN does not as a matter of policy pre-screen the content of the materials or communications transmitted by each user. It shall be your responsibility to screen and access Content that are appropriate to your age level and further warrants that you have secured the necessary consent and advice from your parents and/or guardian to avail or use the Website. 

INTERRUPTION OF SERVICE 

ABS-CBN reserves the right to interrupt use and access to the Website from time to time, with or without prior notice, in order to perform maintenance. 

You acknowledge that the access to the Website may be interrupted for reasons beyond the control of ABS-CBN, and ABS-CBN cannot guarantee that you will be able to access the Website whenever you may wish to do so. ABS-CBN shall not be liable for any interruption and/or access delay or failure to the Website resulting from any causes beyond its reasonable control or for any disruptions arising from or attributable to your actions. 

MATERIALS PROVIDED TO OR POSTED AT THE WEBSITE 

ABS-CBN does not claim ownership of the materials you provide to the Website (including feedback and suggestions) or post, upload, input or submit to Website or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting ABS-CBN, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission, and to publish your name in connection with your Submission. 

No compensation will be paid with respect to the use of your Submission, as provided herein. ABS-CBN is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in ABS-CBN's sole discretion. 

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions. 

LIMITATIONS ON LIABILITY 

1.     The content, information, software, products, and services included in or available through the website may include inaccuracies or typographical errors. Changes are periodically added to the information herein. ABS-CBN, its content providers and/or suppliers may make improvements and/or changes in the website at any time. Advice received via the website should not be relied upon for personal, medical, legal or financial decisions and you should consult and appropriate professional for specific advice tailored to your situation.

2.     ABS-CBN provides the website, the content and all other components on an “as is” basis. They cannot be customized to fulfill the needs of each and every user. ABS-CBN hereby expressly disclaims all warranties or conditions of any kind, written or oral, express, implied or statutory, including without limitation any implied warranty of title, noninfringement, merchantability or fitness for a particular purpose, features, quality, title, compatibility, performance, security or accuracy. Without limiting the foregoing, ABS-CBN does not ensure continuous, error-free, secure or virus free operation of the website. ABS-CBN does not warrant that the website will always be available or free from all harmful components, or that it is safe, secured from unauthorized access to ABS-CBN’s computers, immune from damages, free of malfunctions, bugs or failures and software communication failures, originating either in ABS-CBN or its providers.

3.      No representation or warranty is made regarding the availability, accuracy or reliability of the website, or any content, alerts or other functionality of the website; and you acknowledge that your use of the same is at your own discretion and risk.

4.       In no event shall ABS-CBN, its content providers, and/or its suppliers or any of its shareholders, partners, affiliates, directors, officers, employees, agents or suppliers, be liable to you or any third party for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use of performance of the website and all its other components, or with the delay or inability to use the website or related services, the provision of or failure to provide services, or from your reliance on the content of the website, including, without limitation, content originating from third parties, or from any communication with the website, or with other users on or through the website, or from any denial or cancellation of your user account, or from retention deletion, disclosure and any other use or loss of your content and related graphics obtained through the website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise, even if ABS-CBN or any of its supplier has been advised of the possibility of damages. Because some states/ jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of the website, or with any of these terms, your sole and exclusive remedy is to correct any errors, or malfunctions in light of the relevant circumstances or to discontinue using the website.

5.      You agree and acknowledge that you assume sole, exclusive, absolute and full responsibility for the use of the service, that the use of the service is entirely at your own risk, and that it is your sole responsibility to provide current and accurate information. ABS-CBN disclaims any responsibility and liability for inaccurate or misleading information, invasion of privacy, libel, defamation, or any other civil, criminal act or administrative act, arising from the use of the website.

INDEMNIFICATION

You agree to defend, indemnify and hold harmless ABS-CBN, its shareholders, partners, affiliates, directors, officers, employees, agents or suppliers, its licensees, distributors, Content Providers from all damages, liabilities, claims and expenses, including attorneys' fees and costs, arising from your breach or violation of any of the representations, warranties, or conditions of these Terms. 

TERMINATION 

ABS-CBN may terminate your access to the Website (including your Account) immediately and without notice under the following circumstances: 

1.    If you breach or violate any of the conditions, obligations or provisions of these Terms;

2.    If you infringe any third party intellectual property rights or expose the Website and ABS-CBN, its officers, employees and representatives from any possible damages, liabilities, claim or action for infringement of intellectual property rights;

3.     If ABS-CBN is unable to verify or authenticate any information you have provided; and
4.     Under any other circumstances under law or equity.

The foregoing circumstances shall result to your inability to access the Website without prejudice to any other rights or remedies ABS-CBN may have at law or in equity. 

LIMITATIONS 

Subject to the limitations on liability of ABS-CBN, should you desire to file any cause of action against ABS-CBN, arising out of or related to the Website, you must do so within one (1) year of the day you become aware of the cause of action. Failure to file a lawsuit within the aforementioned timeframe will bring about the permanent barring of the cause of action, and will constitute your complete and final waiving of the lawsuit. 

COPYRIGHT NOTICE 

All contents of the Website are: [indicate Website copyright/trademark notice]. All Rights Reserved. 
All intellectual property rights in and to the Website and its database, including copyrights, trademarks, industrial designs, patents and trade secrets are either exclusive property of ABS-CBN or exclusively licensed to ABS-CBN. 

Copying, distributing, publicly displaying, offering to the public via communication, transferring to the public, modifying, adapting, processing, creating derivative works, selling or leasing, any part of the Website, in any manner or means without the prior written consent of ABS-CBN, is strictly forbidden. The Website, its design and logo, and other trade and/or service marks are property of ABS-CBN and may not be used in any of the aforementioned means. 

ABS-CBN may protect the Website by technological means intended to prevent unauthorized use of the Website. You undertake not to circumvent these means. Without derogating ABS-CBN's rights under these Terms or under any applicable law, infringement of the rights in and to the Website will, in and on itself, result in the termination of all your rights under these Terms. In such an event, you must immediately cease any and all uses of the Website, and within your obligations to ABS-CBN, you undertake to do so. 

THIRD PARTY TRADEMARKS 

The names of actual companies and products mentioned herein may be the trademarks of their respective owners. Any rights not expressly granted herein are reserved. 

GENERAL PROVISIONS 

Failure or omission on the part of ABS-CBN to avail of or enforce any term or condition provided herein or by law shall not be deemed a waiver of ABS-CBN’s right to enforce the same, or to avail of the remedies provided for by law, nor absolve you from liability for your obligations to ABS-CBN, and no novation of any of the terms and conditions herein shall be effective against ABS-CBN unless the same is made in writing by ABS-CBN. 

To the maximum extent permitted by law, these Terms is governed by the laws of the Philippines. You hereby consent to the exclusive jurisdiction and venue of courts in the Philippines, without applying any conflicts of law principle which would require application of the law of any other jurisdiction, in all disputes arising out of or relating to the use of the Website. ABS-CBN's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of ABS-CBN’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Website or information provided to or gathered by ABS-CBN with respect to such use. If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, these Terms constitutes the entire agreement between you and ABS-CBN with respect to the Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and ABS-CBN with respect to the Website. A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish of the parties that this agreement and all related documents be drawn up in English. 

NO LEGAL RELATIONSHIP 

These Terms and the use of the Website, including uploading any data and contents by you onto the Website including ABS-CBN's databases and data do not, and shall not be construed to create any, partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship in any way and of any kind between the parties hereto. Your use of the Website for your enjoyment and benefit constitutes the sole and sufficient consideration for any contribution you have to the Website, and any other data. 

For countries outside of the Philippines, please click here

ABS-CBN Corporation, a corporation duly organized and existing under Philippine laws, with business address at Sgt. Esguerra Avenue corner Mother Ignacia Street, Quezon City 1103, Philippines (including its affiliates and subsidiaries, "ABS-CBN") is committed to protecting your privacy and developing technology that gives you a powerful but secure and safe online experience.  This Privacy Notice (the “Privacy Notice”) applies to and governs data collection, recording, updating, modification or corrections, usage, sharing, storage, retention and destruction or disposition (collectively, “data processing”) by ABS-CBN in the websites owned and/or operated by ABS-CBN, including the website you are currently accessing (the “Website”). You are hereby requested to accept and consent to the data processing rules and practices described in this Privacy Notice so that you may continue to use and enjoy the Website.
  
Insofar as ABS-CBN processes your personal data for purposes of using and enjoying the Website, ABS-CBN shall comply with its obligations on data privacy, as specified in Republic Act No. 10173, otherwise known as the “Data Privacy Act of 2012”, its implementing rules and regulations, and all other relevant data privacy laws.  Where applicable, ABS-CBN shall likewise comply with relevant data privacy laws of the country or territory where you are a citizen, a resident or otherwise accessing the Website.
  
ABS-CBN encourages you to review the privacy statements or policies of websites you choose to link to from the Website (the “Linked Sites”) so that you can understand how these Linked Sites collect, use and share your information. ABS-CBN is not responsible for the privacy statements or policies or other content on websites downloaded from the Website and other websites operated by third parties.

I. Data Processing
ABS-CBN’s activities, procedures and objectives in relation to data processing are guided by, consistent with and pursuant to the principles of transparency, legitimate purpose and proportionality as provided by law.  

A. Data Collection:
1. Personal Information you provide to ABS-CBN:
To allow you to access and/or use the Website, including the creation, registration or maintenance of a user account specific to you (the “Account”), ABS-CBN may ask you to provide certain contact and personal identifiable details, such as your name, e-mail, home, work or some other address, telephone numbers (landline or mobile),  as well as sensitive personal information, such as nationality, birthday, marital status, gender, educational attainment, occupation, religious, philosophical or political affiliations, family background, government issued data like social security number and passport details.   ABS-CBN also collects anonymous demographic information, which is not unique to you, such as your ZIP code, preferences, interests and favorites.  Please note that providing additional information about yourself may reveal your identity even when using the Website as "Anonymous" user.  

Further information may be collected when ABS-CBN exchanges communications with you, for example, if you submit a request, contact ABS-CBN's support team, or report a violation or complaint to ABS-CBN’s Data Privacy Officer at dpo@abs-cbn.com in accordance with your rights as provided below.

Any such information you provide ABS-CBN is used for its internal purpose only and/or in connection with the Website, and will be treated with utmost confidentiality. 

Any false, incorrect, or outdated information may impair ABS-CBN's ability to provide you with the Website and to contact you when necessary.  ABS-CBN will explicitly indicate the fields for mandatory completion. If you do not enter the requisite data in these fields, you may not be able to continue to use the Website.
Content or materials you upload and any other information you submit in the Website will be posted along with other personally identifiable information. Therefore, you must exercise caution and common sense when submitting these content, materials or information. At the very least, you should demonstrate the same degree of caution as when publishing personal information by means other than the Internet and cellular services.

2. Account Log-in Details you will use

For some websites of ABS-CBN, you may be required to log-in to your Account.  To login, you must use your username and password that ABS-CBN allocated to you or that you have selected for your Account (the “Account Log-in Details”).  ABS-CBN may also establish and require from time to time additional or different means of identification and authentication for logging in and accessing the Website or for accessing certain features or designated sections of the Website.

Please note that the Account Log-in Details will be used to identify you when you use the Website. Your username will be included along with any information you submit for posting. It will therefore be visible to others. 

Your Account Log-in Details are under your responsibility. You are fully accountable for any use or misuse of your Account and personal information as a result of conveying your Account Log-in Details to someone else. You must maintain your Account Log-in Details in absolute confidentiality and avoid disclosing them to others.  We encourage you to change your password frequently and at least once every six (6) months.

3. Meta-data that ABS-CBN collects from your use of the Website and view of sponsored Content

ABS-CBN keeps track of your surfing and browsing of the Website and its Linked Sites, collects information about your use of the Website, and may collect information about the services that you use and how you use them, like when you visit different parts of the Website or view its sponsored content, and what selections you make. 

ABS-CBN may also automatically collect certain technical information such as:
 
(a) Device information. ABS-CBN may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile information if you use a mobile device to access the site); 

(b) Log information. When you use the services or view content provided by ABS-CBN, ABS-CBN may automatically collect and store certain information in server logs. This information may include: 
• details of how you used our service, such as your navigation paths and search queries; • mobile related information if you access the Website using your mobile device;
• internet protocol address;
• device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL; and
• cookies that may uniquely identify your browser or your account. 

For example, ABS-CBN may record the frequency and scope of your use of the Website, the duration of your sessions, the web pages that you visit, information that you read, content that you use or create, advertisements that you view or click on, your communications with other users and third parties, the Internet Protocol (IP) address and the name of the domain that serve you to access the Website, and the geographic location of the computer system that you are using to log-in. Such data is usually automatically collected and stored among others in log files of the Website's computer servers.

(c) Location and/or Route Information.  Whether as "Anonymous" or as registered user, when you use your Mobile Phone with a copy of the Website, ABS-CBN collects your location and route information. ABS-CBN uses that information to provide you and other users with the Website. ABS-CBN may make further use of your location and route information by providing you information about sites, shops and other places and attractions in your close vicinity.

4. Cookies

ABS-CBN may install "cookies" to help you personalize your experience with the Website.  A “cookie” is a HTTP file that is placed on your browser by a web page server. Cookies cannot be used to run programs or deliver viruses to your device. Cookies are uniquely assigned to you, and can only be read by the web page server of the Website that issued the cookie to you.

You can accept or decline cookies by modifying your browser setting to decline cookies if you prefer.  Unless you have modified your browser setting to decline the cookie, if you continue to use the Website, the cookie will be automatically installed.  If you choose to decline cookies, you may not be able to fully experience the interactive features of the Website or the Linked Sites you visit.

One of the primary purposes of cookies is to provide a convenience feature to save you time by informing the web server that you have returned to a specific page. For example, if you personalize the website pages, or register with Linked Sites or services, a cookie helps the Website to recall your behavioral information on subsequent visits.  When you return to the Website, your behavioral information from your previous visits can be retrieved, so the Website and its features can be customized based on your data.

5. Information collected by the government

You acknowledge that, pursuant to Republic Act No. 10175, or the Cybercrime Prevention Act of 2015 (the “Cybercrime Law”), law enforcement authorities, with due cause, shall be authorized to collect or record by technical or electronic means traffic data in real-time associated with specified communications transmitted by means of a computer system.

Traffic data refer only to the communication’s origin, destination, route, time, date, size, duration, or type of underlying service, but not content, nor identities.

Pursuant to the Cybercrime Law, the integrity of traffic data and subscriber information relating to communication services provided by a service provider shall be preserved for a minimum period of six (6) months from the date of the transaction. Content data shall be similarly preserved for six (6) months from the date of receipt of the order from law enforcement authorities requiring its preservation.

B. Data Usage:

1. Performance of services 

The information gathered by ABS-CBN about you is used to operate the Website and deliver the services you have requested. 
 
2. Behavior Tracking for Customer Customization

ABS-CBN keeps track of your surfing and browsing of the Website and its Linked Sites, essentially logging information about the sections and web pages that you visit and the actions you take. ABS-CBN monitors these connections in order to determine what ABS-CBN services are most popular and use this data to deliver customized content and advertising within the Website to customers whose behavior indicates that they are interested in a particular subject area. Generally, ABS-CBN monitors your browsing behavior to give you – the customer - the most efficient service and the most satisfactory experience that ABS-CBN can provide.

If you do not wish ABS-CBN to track your behavior in our Website, your option is limited to closing the Website.

3. Marketing, Promotions and Surveys 

ABS-CBN also uses your personal data to inform you of other products or services available from ABS-CBN, its affiliates, subsidiaries and external business partners.   Thus, ABS-CBN may contact you for any or all of the purposes below:

(a) to market, promote and advertise our products, services, events, initiatives and activities; 
(b) to customize our advertising, promotional and marketing activities; 
(c) to conduct research, survey and perform statistical analyses of user behavior in order to measure relative consumer interest on our various products, services and activities; and 
(d) to promote and manage our customer loyalty program(s).

From time to time,  ABS-CBN may also contact you to participate in surveys on your opinion of current services or of potential new services that may be offered by ABS-CBN, its affiliates, subsidiaries or partners. Your participation in the survey is optional and not a condition for the continued use or access to the Website.

4. Aggregated Data and Analytics

ABS-CBN may also use collected data to create aggregated anonymous data and to use and share such data with its affiliates, subsidiaries, external business partners and Trusted Contractors (as defined below), for research, analysis and evaluation to improve ABS-CBN’s performance and delivery of services. ABS-CBN shall make commercially reasonable efforts to remove or obscure your personally identifiable information that are used for aggregated and analytics purposes.

C. Data Sharing:

1. Cross-Promotions with ABS-CBN Affiliates, Subsidiaries, and External Business Partners

ABS-CBN may, from time to time, contact you on behalf of its affiliates, subsidiaries and external business partners about a particular offering that may be of interest to you.  In these cases, your unique personally identifiable information  is not transferred to the affiliate, subsidiary or external business partners.  

2. Services of Trusted Contractors engaged by ABS-CBN

ABS-CBN has contracted and may further contract trusted third party service providers to perform certain activities on behalf of ABS-CBN,  to help ABS-CBN in delivering the services to you, or to help ABS-CBN in performing statistical analysis, sending you email or postal mail, providing customer support or arrangement for deliveries (“Trusted Contractors”).   These Trusted Contractors may have access to, process, record, use, store, retain, or destroy, your personal data for the purposes stated in this Privacy Notice. All such Trusted Contractors are prohibited from using your personal data except to provide these services to ABS-CBN, and are required to keep and maintain the confidentiality of your data.  ABS-CBN shall be responsible to you for safeguarding your personal information, unless you have entered into an agreement with such Trusted Contractor that would directly allow them to use and disclose your personally identifiable information.

Please note that ABS-CBN shall never sell, rent or lease its customer lists to third parties.

3. Disclosures

Except as otherwise expressly provided in this Privacy Notice or in the Terms of Use of the Website or as otherwise expressly authorized by you, ABS-CBN will not give any of your personal information to any third party. However, ABS-CBN does not guarantee the security of any of your private transmissions against unauthorized or unlawful interception or access by third parties. Further, you hereby acknowledge that ABS-CBN may have to disclose such information to its authorized agents or representative, employees, consultants, and personnel on a need to know basis in any and all instances when such disclosure is necessary for the execution of efforts geared towards overall customer satisfaction, which include information dissemination through marketing or telemarketing of ABS-CBN and its subsidiaries’ and affiliates’ products and other means, facilitating services requests and maintenance work, and the like.  Furthermore, ABS-CBN can (and you authorize us to) disclose any information about you to private entities, law enforcement agencies or government officials, as ABS-CBN, in its sole discretion, believe necessary or appropriate to investigate or resolve possible problems or inquiries, or as otherwise required by law, regulation, legal process or governmental request or in order to comply with an investigatory, legal, regulatory or administrative proceeding (including a subpoena, civil investigative demand or similar process) or a court order, or to edit, refuse to post or to remove any information or materials, in whole or in part, in ABS-CBN's sole discretion

Nonetheless, ABS-CBN does not disclose sensitive personal information without your explicit consent.

4. Community Services

The Website may contain bulletin board services, chat areas, news groups, forums, communities, personal pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Community Services").  ABS-CBN has no obligation to monitor the Community Services. You agree to use the Community Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.  You agree to be responsible for any personally identifiable information or personally sensitive data that you disclose through the Community Services, which may be collected and used by any third party.

5. Integration with social networks

You may choose to share information between your Account and your social network accounts (such as Facebook, YouTube, Instagram, Twitter). Through this option, you may choose to have personal information and other content about you available from social networks, transmitted and shared through the Website.  Similarly, you may choose to have personal information and other content about you available from ABS-CBN, including your location and route information, transmitted to and shared through your social network account if you choose to share this information.

When you connect to the social network account through the Website for the first time or otherwise make the Website interact with your social network account, you will be asked to permit the social network to share your personal information stored on such social network with the Website.  ABS-CBN collects your information from your social networks account only in accordance with your privacy settings you have set up under your social networks accounts.  Accordingly ABS-CBN only collects such information which you allowed the social network(s) to share with third parties (such as your name, email address, list of friends, profile picture, other information you make publicly available via the applicable social network and/or other information you authorize us to access by authorizing the social network to provide such information) subject to the privacy settings that you have set in such social network accounts. You understand that the Website may access, make available and store (if applicable and as permitted by the third party social network and authorized by you) the information in your social network accounts so that it is available on and through your Account with  ABS-CBN.

By setting your Account to integrate with social networks including by signing onto ABS-CBN through your social network accounts, you agree to share information (including personally identifiable information) between ABS-CBN and these social networks, for the purposes provided under this Privacy Notice and such social networks’ privacy notice.

The social network's use of information made available by ABS-CBN is governed by that social network's privacy notice and controlled by the social network, not by this Privacy Notice or ABS-CBN.

Please note that certain information which you have defined as private on your third party social network accounts may become public to other ABS-CBN users through the Website if you have defined such information to be public on the Website.

D. Data Storage, Protection, Retention: 

1. Storage

Your personal data are stored in ABS-CBN corporate database and systems located in its principal office, or in corporate subscribed cloud storage, or data storage facilities, such as servers, located in Philippines and the United States of America. The database is controlled and can be accessed electronically only by select administrative staff of ABS-CBN or its duly authorized Trusted Contractors. 

2. Security Measures

ABS-CBN implements reasonable and appropriate organizational, physical, and technical security measures to protect any data, such as personal information, meta-data or otherwise, that ABS-CBN collects from you. 

These security measures aim to maintain the confidentiality, integrity and availability of your personal data against any accidental or unlawful destruction, alteration, and disclosure, as well as against any other unlawful processing.  ABS-CBN uses commercially reasonable methods, technology and tools to secure your personal data from unauthorized access, use or disclosure. ABS-CBN secures the personally identifiable information you provide in the Website in a controlled, secure environment, protected from unauthorized access, use or disclosure.  When personal data (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

ABS-CBN also has stringent protocols, policies and procedure for the collection, processing, and storage of personal data, including but not limited to ensuring that office spaces and work station shall provide privacy to anyone processing your personal data, encrypting your personal  data during storage and while in process, restricted access protocols, authentication procedures and regular scanning, testing and upgrading of its security measures against data breaches 

3. No Liability for Other Users’ Conduct

ABS-CBN takes great measures to provide you with the best experience you can have while using the Website. However, ABS-CBN has no control over the conduct of any user, and disclaims all liability in this regard.  Users are advised to carefully and thoroughly consider whether or not to make public or available any information and carefully examine all necessary details related to any communication with other users prior to any engagement or communication being made.

Participating in any user's activities as a result, directly or indirectly, from using the Website, is entirely at your own risk.  ABS-CBN is not a party to any agreement entered into between the users in any circumstances.  The user has the sole and ultimate responsibility regarding compliance with all laws, regulation or any other duty.  ABS-CBN does not accept any liability for any loss, damage, cost or expense that you may suffer or incur as a result of or in connection with your participation in any activity or event initiated, held or conducted by a user or a third party nor in connection to any agreement between the users or third parties, including any activity or event related in any way, directly or indirectly, the Website or the use thereof.

4. Retention 

ABS-CBN will retain your personal data for the duration it deems necessary for its reasonable business needs to ensure full delivery and performance of the services you require or for as long as necessary to fulfil the purposes ABS-CBN collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements, or for complying with any applicable law, regulation, legal process or governmental requests.    

To determine the appropriate retention period for personal data, ABS-CBN shall consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which ABS-CBN process your personal data and whether ABS-CBN can achieve those purposes through other means, and the applicable legal requirements.  

Thereafter, your personal data may be anonymized or destroyed.  When anonymized for research or statistical purposes, your personal data will and can no longer be associated with you,  in which case ABS-CBN may use this information indefinitely without further notice to you.  ABS-CBN may at all times review, retain and disclose any other information as ABS-CBN deems necessary to satisfy any applicable law, regulation, legal process or governmental request and ABS-CBN's needs and necessities.  By doing so, ABS-CBN does not either expressly or impliedly endorse, affirm or in any manner assume any responsibility for such communications.

III. Your Rights under this Privacy Notice

A. Rights to your Personal Data 

ABS-CBN recognizes and adheres to your rights to your personal data as provided under relevant data privacy laws.  At any time you may deem necessary or convenient, you may correct, edit, modify or update the personal information or sensitive personal information that you provided in the Website.
 
Further, you have the right to: 

(a) access, retrieve, copy, and otherwise be informed about your personal data that was processed, manner by which such data were processed, date when your personal data was last accessed and modified; 
(b) dispute the inaccuracy in your personal data;
(c) suspend, withdraw, or order the blocking, removal, or destruction of your personal data from ABS-CBN’s system;
(d) be indemnified for any damages you may have sustained due to such inaccurate, incomplete, false, unlawfully obtained or unauthorized use of your personal data attributable to ABS-CBN fault or negligence; and/or
(e) object to the processing of your personal data, including processing for direct marketing, automated processing or profiling.

Should you wish to exercise any of the foregoing rights, please contact us, by sending an email to dpo@abs-cbn.com. ABS-CBN shall endeavor to reply to or otherwise act on your concerns without undue delay and in any event within one (1) month from our receipt of your email. That period may be extended by a further period of two (2) months where necessary, taking into account the complexity and number of requests. ABS-CBN will inform you of any such extension within one (1) month of receipt of your email, together with the reason for the delay.

B. Changes to this Privacy Notice

ABS-CBN may amend this Privacy Notice at any time in its sole discretion. Any amendments or modifications to this Privacy Notice may be effected by ABS-CBN through announcements made through the Website and/or written notice, advice or material sent to you. 

C. Contact Information

ABS-CBN welcomes your comments, questions and suggestions regarding this Privacy Notice. You may contact ABS-CBN.com at dpo@abs-cbn.com. ABS-CBN will use commercially reasonable efforts to promptly reply to your comments and/or questions.

D. Opting out 

At all times you may de-register or cancel your Account or uninstall the Website, by using the Website's uninstall option, or by using the programs removal feature of your operating system. Following the uninstallation process, ABS-CBN will not be able to collect any further location based information from you, or provide you with location based information about sites, shops and other places and attractions in your close vicinity.

In some circumstances, you can ask us to delete your personal data.  If you wish to remove personally identifying details from ABS-CBN's servers, please contact dpo@abs-cbn.com for the facilitation of the request.

Commercial electronic messages shall include any message sent or communication carried out by any means of telecommunication, internet or carriage service, including by text, sound, voice or image, to any electronic address including, without limitation in connection with an electronic mail account, or instant messaging account, telephone account or any similar account that, having regard to the content of the message or communication, the way in which it is presented or conveyed, the hyperlinks in the message to content on a website or other database or the contact information contained in the message or communication, includes as its purpose, to encourage participation in a commercial activity, including an electronic message or communication that (a) offers to purchase, sell, barter or lease a product, goods, a service, land or an interest or right in land; (b) offers to provide goods, services, land, an interest in land, a business, investment or gaming opportunity; (c) advertises or promotes anything referred to in paragraph (a) or (b); or (d) advertises or promotes a person, including the public image of a person, as being a person who does anything referred to in any of paragraphs (a) to (c), or who intends to do so.

Asia Pacific, Australia, New Zealand and Oceania

ABS-CBN Corporation
Sgt. E.A. Esguerra Ave. corner Mother Ignacia Street
Quezon City 1103
Philippines
Trunkline: +632 415-2272
web_feedback@abs-cbn.com

ABS-CBN Global Ltd.
ELJ Communications Center, Eugenio Lopez Drive
Quezon City 1103
Philippines
customerserviceAP@abs-cbn.com

ABS-CBN Australia Pty. Ltd.
B6 12-14 Solent Circuit
Baulkham Hills NSW 2153
Australia
AU: customerserviceAU@abs-cbn.com
NZ: customerserviceNZ@abs-cbn.com

ABS-CBN Japan, Inc.
2-405 Imperial Roppongi, 
5-16-52 Roppongi Minato-ku
Tokyo, Japan 106-0032
customerserviceJP@abs-cbn.com

Europe

ABS-CBN Europe Ltd.
117 Earls Court Road
London, SW5 9RL
United Kingdom
customerserviceEU@abs-cbn.com

ABS-CBN Europe Foundation CIO
117 Earls Court Road
London, SW5 9RL
United Kingdom
customerserviceEU@abs-cbn.com

Middle East

ABS-CBN Middle East FZ, LLC
Office 216 Building 7
Dubai Media City, Dubai, UAE
PO Box 502087
customerserviceME@abs-cbn.com

North America and Latin America

ABS-CBN International
2001 Junipero Serra Blvd., Suite 200
Daly City, CA 94014
United States of America
customerserviceUS@abs-cbn.com

ABS-CBN Canada ULC
300 Consilium Place Suite 105
Scarborough, ON M1V5M2
Canada
customerserviceCA@abs-cbn.com

ABS-CBN Foundation International
2001 Junipero Serra Blvd., Suite 200
Daly City, CA 94014
United States of America
customerserviceUS@abs-cbn.com

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