LEGACY PLANS
Available to those who have an active Legacy plan and have not switched yet to the New Plans.
Can I still avail of the Basic, Lite and Old Premium Plans?
We will no longer offer the Basic, Lite and Old Premium Plans to those who will register and subscribe effective August 8, 2019. We encourage you to explore the features of the Free and New Premium Plans.
If you are subscribed to a Basic, Lite or Old Premium Plan as of August 8, 2019, you may continue to avail of your existing subscription unless the term expires or you can change to the New Plans.
Can I stay on my current Basic, Lite or old Premium plan?
• For customers on a Basic plan, as long as you do not change to the FREE plan or purchase the new Premium plan, you may continue to enjoy your Basic Plan until further notice.
• For customers on a Lite, Premium or Premium Plus plan which are enrolled to Automatic Payment, as long as your plan remains enrolled to Automatic Payment and you do not change to the FREE plan or purchase the new Premium plan, you may continue to enjoy the content and features available under your existing plan until further notice.
I currently have the Basic Plan and I want to change it to the Free Plan.
• If you are signed-in to your account through a web/mobile browser:
a. Go to My Account
b. Under My Subscription tab, you will see the new Plans being offered
c. Click the SELECT button of the FREE Plan
d. A pop-up window will appear to confirm your choice
e. Click the tick-box to signify that you have read, understood and accept the Terms and Conditions and Privacy Policy
f. Click CONTINUE to confirm the change of your Plan
• If you are signed-in to your account through the app (iOS, Android, Roku):
a. A pop-up window will appear to instruct you to sign-in to your iWantTFC account via the web/mobile browser; or you may click on the CONTINUE button to be redirected to the web/mobile browser
b. Once signed-in to your iWantTFC account, follow the instructions above (Steps a to f)
• After changing to the Free plan, you will now have access to the content and features offered under the Free plan.
• Once you have changed to the Free plan, you can no longer return to the Basic plan.
I currently have the Basic Plan and I want to upgrade to the New Premium Plan.
• If you are signed-in to your account through a web/mobile browser:
a. Go to My Account
b. Under My Subscription tab, you will see the new Plans being offered
c. Click the SELECT button of the new Premium plan
d. You will be redirected to the Shopping Cart where you can purchase the new Premium plan
• If you are signed-in to your account through the app (iOS, Android, Roku):
a. A pop-up window will appear to instruct you to sign-in to your iWantTFC account via the web/mobile browser; or you may click on the CONTINUE button to be redirected to the web/mobile browser
b. Once signed-in to your iWantTFC account, follow the instructions above (Steps a to d)
• After purchase, you will now have access to the content and features offered under the new Premium plan.
• You will also be automatically enrolled to Automatic Payment and will be charged the monthly subscription fee for the new Premium plan.
• You will be entitled to a free Movie for rent per month which you will receive every purchase/renewal of your new Premium plan
• Once you cancel your new Premium plan or expires, your account will automatically default into a FREE plan.
I'm on Lite/Old Premium plan that is enrolled on Auto Payment, I want to change to new Premium plan.
• If you are signed-in to your account through a web/mobile browser:
a. Go to My Account
b. Under My Subscription tab, you will see the new Premium plan being offered
c. Click the SELECT button of the new Premium plan
d. A pop-up window will appear to confirm your choice
e. Click the tick-box to signify that you have read, understood and accept the Terms and Conditions and Privacy Policy
f. Click CONTINUE to confirm the change of your Plan
• If you are signed-in to your account through the app (iOS, Android, Roku):
a. A pop-up window will appear to instruct you to sign-in to your iWantTFC account via the web/mobile browser; or you may click on the CONTINUE button to be redirected to the web/mobile browser
b. Once signed-in to your iWantTFC account, follow the instructions above (Steps a to f)
• Upon confirming your agreement to change to the new Premium plan, the remaining entitlement of your Lite/old Premium plan will then be converted to the new Premium plan. You will now have access to the content and features of the new Premium Plan until the expiration date as originally stated in your Lite/old Premium plan.
• You will be given a free one (1) month of the new Premium plan which will be added to your entitlement.
Example: You have a Lite plan which would expire on December 31, 2019. On August 9, 2019, you changed your Lite plan to the new Premium plan. Your Lite plan will be converted to the new Premium plan with an expiration date of January 31, 2020 (inclusive of the free 1-month Premium plan)
• You will continue to be enrolled to Automatic Payment and will be charged the monthly subscription fee for the new Premium plan on the next renewal date of your new Premium plan.
• If your Lite/old Premium plan has a duration longer than one (1) month and is enrolled to Automatic Payment, it will also be converted to a monthly duration.
• You will be entitled to a free Movie for rent per month which you will receive every purchase/renewal of your new Premium plan
• Once you cancel your new Premium plan or expires, your account will automatically default into a FREE plan.
• Once you have changed your Lite/old Premium plan to the new Premium plan, you can no longer return to your Lite/old Premium plan.
I'm on Lite/Old Premium plan that is NOT on Auto Payment, I want to change to new Premium plan.
• If you are signed-in to your account through a web/mobile browser:
a. Go to My Account
b. Under My Subscription tab, you will see the new Premium plan being offered
c. Click the SELECT button of the new Premium plan
d. A pop-up window will appear to confirm your choice
e. Click the tick-box to signify that you have read, understood and accept the Terms and Conditions and Privacy Policy
f. Click CONTINUE to confirm the change of your Plan
• If you are signed-in to your account through the app (iOS, Android, Roku):
a. A pop-up window will appear to instruct you to sign-in to your iWantTFC account via the web/mobile browser; or you may click on the CONTINUE button to be redirected to the web/mobile browser
b. Once signed-in to your iWantTFC account, follow the instructions above (Steps a to f)
• Upon confirming your agreement to change to the new Premium plan, the remaining entitlement of your Lite/old Premium plan will then be converted to the new Premium plan. You will now have access to the content and features of the new Premium Plan until the expiration date as originally stated in your Lite/old Premium plan.
• You will be given a free one (1) month of the new Premium plan which will be added to your entitlement.
Example: You have a Lite plan which would expire on December 31, 2019. On August 9, 2019, you changed your Lite plan to the new Premium plan. Your Lite plan will be converted to the new Premium plan with an expiration date of January 31, 2020 (inclusive of the free 1-month Premium plan)
• You will be entitled to a free Movie fore rent per month which you will receive every purchase/renewal of your new Premium plan.
• Once you cancel your new Premium plan or expires, your account will automatically default into a FREE plan.
• Once you have changed your Lite/old Premium plan to the new Premium plan, you can no longer return to your Lite/old Premium plan.
I'm on Lite/Old Premium plan that is enrolled on Auto Payment, I want to change to Free plan.
• If you are signed-in to your account through a web/mobile browser:
a. Go to My Account
b. Under My Subscription tab, you will see your existing plan
c. Click the CANCEL PLAN button to deactivate your Automatic Payment
d. A pop-up window will appear to confirm your choice
e. Choose from the reasons provided as to why you wish to cancel your plan
f. Click STOP PAYMENT to cancel your plan
• If you are signed-in to your account through the app (iOS, Android, Roku):
a. A pop-up window will appear to instruct you to sign-in to your iWantTFC account via the web/mobile browser; or you may click on the CONTINUE button to be redirected to the web/mobile browser
b. Once signed-in to your iWantTFC account, follow the instructions above (Steps a to f)
• Upon cancellation of your plan, your subscription to Automatic Payment will be deactivated and you will no longer be charged on the next billing cycle.
• The remaining entitlement of your Lite/old Premium plan will not be refunded and will remain in your account. You may continue to consume the content and features of your existing Plan until it expires. Once your existing plan expires, your account will automatically default into a FREE plan.
• You will only have access to the content and features offered under the Free plan upon expiration of your remaining entitlement.
I'm on Lite/Old Premium plan that is NOT enrolled on Auto Payment, I want to change to Free plan.
You would have to wait for your Lite/old Premium plan to expire. Once your existing plan expires, your account will automatically default into a FREE plan.
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Follow the official iWantTFC social media accounts to be updated with the latest movies, series, originals and more!
To join our Facebook community, click here.
To follow our Instagram page, click here.
To get updates on iWantTFC news and to engage with our Twitter community, click here.
To subscribe to iWantTFC’s YouTube Channel, click here.