Help Center

Clear Cache Procedure for Internet Explorer

  1. Click the gear icon at the top right to open the Settings menu and select Safety > Delete Browsing History.
  2. Select "Temporary Internet Files". You will also need to uncheck all of the other boxes, especially Preserve Favorites website data. This option makes the window delete objects from websites in your Favorites folder, which is necessary to completely clear your cache.
  3. Click the "Delete" button near the bottom of the window to perform the empty the cache.
  4. After a few minutes, the process will be complete.

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